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Frequently Asked Questions

Applications are usually reviewed within 2 business days. After that, we’ll contact you to confirm enrollment.

The Support Path Patient Assistance Program provides support to eligible uninsured patients who meet the program’s eligibility criteria. If you are being treated by a licensed US healthcare provider who prescribed a Gilead or Asegua medication and you are uninsured, you may apply to the Support Path Patient Assistance Program.

Once we review your application, we'll notify you and your healthcare provider.

Support Path offers co-pay savings support to help eligible commercially insured patients who may need financial assistance for their out-of-pocket medication costs. For more information, please call 1-855-7-MYPATH (1-855-769-7284).

Support Path can help you better understand your insurance coverage options for your prescribed medication. To get started, complete a Support Path program enrollment form online or call 1-855-7-MYPATH (1-855-769-7284).

To help avoid an interruption in your medication due to changes in your insurance, Support Path can obtain information about potential coverage options. For additional questions related to insurance coverage, connect with a program specialist by calling 1-855-7-MYPATH (1-855-769-7284).

After requesting a benefits investigation through Support Path, a program specialist will call you once verification is complete. Timing varies based on insurance carrier. Program specialists are available Monday–Friday, AM to 8 PM ET, to answer any additional questions.

The Support Path Patient Assistance Program provides support to eligible uninsured patients who meet the program’s eligibility criteria. If you are being treated by a licensed US healthcare provider who prescribed a Gilead or Asegua medication and you are uninsured, you may apply to the Support Path Patient Assistance Program.

Patients with government insurance are not eligible for the Co-pay Savings Program. You can call a program specialist Monday–Friday, AM to 8 PM ET, to help you understand your financial support options.

Your Health or Drug Plan

Visit your plan website or call them if they want more information or need help. The plan’s phone number is on the back of your membership card.

Medicare

Visit medicare.gov/prescription-payment-plan, or call 1-800-MEDICARE (1-800-633-4227) 24 hours a day, 7 days a week (except for some federal holidays).

State Health Insurance Assistance Program (SHIP)

Visit shiphelp.org for more information.

Submit your completed enrollment form via fax to 1-855-298-8700.

If you'd like to connect with a live Support Path program specialist by phone, call 1-855-7-MYPATH (1-855-769-7284), Monday–Friday, 9 AM to 8 PM ET.